Mobile Broadband

Extra charge doesn’t add up

Hi, I have 4g broadband. The account for this has been billed £1.28 for an extra charge which has increased overall bill by £7.10. The sums don’t add up !Neither does the fact that this account is only for broadband, no calls, no texts, no oversees ...

Canalboat internet

For 6 years now, on my steel narrowboat, I've used an external aerial - Motorhome WIFI 4G LTE, with a router - Huawei 4G+ Router 3 Pro B535 which supplies laptop, smart tv, alexa, ipad etc. Sometimes, depending on my location, internet is not so good...

Latency - Fixed Mobile Broadband

Latency has become a serious issue.I have to communicate with NHS hospitals that have/are switching to use Epic's EHR software, probably the most widely used EHR package in the world.Unfortunately, the latency currently being experienced using the E...

Mesh wifi hub not connecting to EE data sim in Huawei mobile router

I have a Huawei CPE pro router and a tenda nova mesh wifi system. The set up works perfectly with my O2 sim card but when I put my EE sim into the router the mesh system is not able to connect. I have tried restarting and any other simple fixes but t...

Link 4G we WiFi device to we account to check remaining data and top up

When trying to link my 4G EE WiFi device to my EE online account - it asks for the sim mobile number??? Where would I find this? It’s not printed on the card the sim was attached to? I just want to be able to check my data and top up when necessary

Broadband

Why has my broadband gone up to 50.60

EE 4g mini WiFi

I have a monthly mini 4g WiFi contract for use in my static caravan. I use it to connect my fire stick to my smart TV. It connects easily enough but when I go into a channel it is just a black screen with no volume. I have tried this with 2 SIM cards...

Resolved! 5GEE end of contract

I’m getting to the end of my 18 month 5GEE contract, having had price rises of over 23% (!) during that time. A couple of questions:- If I cancel, do I need to return the 5G smart hub? (I’m assuming I do…)- Can I switch to using a generic (cheaper) E...

Resolved! 4GEE Broadband and wifi calling

I have just installed 4GEE broadband in my house, using a Huawei B818-263 router. It is a replacement for an airband service which was not relaible. All is working fine apart from wifi calling. EE is the only mobile signal available from my house....