Forum Posts

EE Mini HUb 3397-2 4ghz

My mini hub is not working.I am able to connect but after about 3 minutes it goes down and kicks me off my games.it has worked perfectly fine for the past few weeks but today it’s not worked whatsoever.I have rebooted it and reconnected and it keeps ...

Change DNS on router to fix issues with Sky Stream Puck

I am having some teething issues with my Sky Stream puck connected to my 5g EE router (which uses the mobile network). Speed seems sufficient but we occasionally lose sound when watching BBC, ITV, C4. It has been suggested that this problem can be co...

stshaw by Explorer
  • 1350 Views
  • 3 replies
  • 0 Helpful

EE 5G Hub - Solid Red Light

I bought an EE 5G hub and took it home. it was supposed to work after charging upon starting up, but all I got was a solid red light on the network/bars light. I tried the SIM from my own phone (EE) and it worked instantly. I tried my wife's SIM (O2)...

Internet down in Aberdeen

I have a 4g EE box with a sim card in it. I'm in Aberdeen, it stopped working last night. Anyone elses the same?    

GDM123 by Visitor
  • 308 Views
  • 2 replies
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EE & ANdriod TV

I have an andriod tv and want to join EE for a super fast internet to use on the TV. I have only £30 at most to spend a month to spend. Where possible I would want broadband but without cables. What is the plan i should go for if any? Or what would y...

Moe07 by Investigator
  • 347 Views
  • 4 replies
  • 0 Helpful

Resolved! Router SIM card and EE app

I have just started to live on a narrowboat and I needed a SIM card for the router. Got one from EE today. PAYG initially. My personal phone is on O2. When I log into the EE app to link to the SIM card it asks for my EE phone number to send a passcod...

NickHo by Explorer
  • 405 Views
  • 3 replies
  • 0 Helpful

Smartwifi

I cannot connect my smart tv and mobile data. It accepts the Wi-Fi network name but not the Wi-Fi password that’s on the keep me card

GT67 by Investigator
  • 391 Views
  • 6 replies
  • 2 Helpful

EE sim in Huawei b535-232

I've bought a campervan with a Huawei router B535-232 and external antenna. Previous owner had zero issues with all devices connecting to it, using a 3 sim.I'm using an EE sim, and while gaining access to the internet is okay, and most devices are co...

Hollibus by Explorer
  • 2892 Views
  • 11 replies
  • 8 Helpful

Mobile broadband vs fibre

Hi all, Hoping you can help!Fairly new to EE (still awaiting my sim for my mobile). After a bit of advice around broadband and 5G mobile service. My current home broadband provider (Talktalk) provides a “fibre” service (only up to 65mbps download) - ...

JMG94 by Visitor
  • 1313 Views
  • 1 replies
  • 1 Helpful