Mobile Broadband

Crap service

Since upgrade works in November my broadband has been shocking with regular outages. Have contacted EE several times and all they can say is can’t say when it will be sorted and here’s a credit off your account.  It’s making working from home almost ...

5gee home router, intermittent connection.

I recently signed up to a 5gee home router, signal strength for 4g is perfect for my area and 5g comes on sometimes, speed tests seem to be on average 70mbps download and 30mbps upload, which would be the best I could get for my area however the conn...

top up but not getting data

hello i just topped up my 4g mobile device with a ten pound top up but never got my data

Smart 4G Hub Lost password settings. Reverted to factory settings.

Hi,I was wondering if anybody had experienced the Smart 4G Hub losing password settings and reverted to factory settings?All that was done is that it was turned off at the power socket, which surely shouldn't make this happen?The reset button is not ...

cancel contact

I have been trying to cancel my contract now over 3 weeks because I was firstly miss sold an ee mini wifi box had several competitions with 3 ee customer service reps and promised this and that After over 4 hours of phone calls and web chats I still ...

Odd and infuriating bug in 5GEE WiFi Device

Hi folks,I have a 5GEE WiFi (the white one with model number QTAD52E - I wish EE would use proper model names!) and a 5G SIM. The device works more or less perfectly except an extremely annoying bug which I can't find much evidence of online, and EE'...

Unlocking Unlimited mobile data

I already have EE mobile with both a 20GB SIMO plan and a iPhone 12 with unlimited data.If I were to buy EE broadband I would get the data boosted from 20GB to unlimited - correct ? No change to price ?What happens to the other unlimited plan - do I ...

MOBILE ACCESS :BT WIF X is unauthorised? Why?

I see EE Wifi and EE WIFI X listed on my mobile but it says not authorised?  WHy am I unable to use these ? I was under the impression I could, and if so HOW ?

use of mini modem in europe