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Can no longer access admin page for 4G Wifi Mini Hub

Is_Antoinette
Visitor

‎01-06-2024 06:50 PM

Hi , When I go to 192.168.1.1  it is no longer accessible  since I was in an area with an EE service fault reported last week. I get information saying  192.168.1.1  site can't be reached. 4gee.wifi's IP Address could not be found error all the time. I have reset the device countless times,  cleared my cache etc but still no possible solution & mo help whatsoever from EE.  Ive tried the 192.168.1.1 URL on different devices connected to the router but still no luck. It iis connecting devices  to internet ok, but i cant get access to 192.168.1.1  admin page to manage network key etc. Please help me...

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XRaySpeX
EE Community Star
EE Community Star

‎01-06-2024 06:55 PM - edited ‎01-06-2024 06:59 PM

Even with no mobile signal you can always access the admin pages of the router. It is purely a local WiFi access.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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