Can no longer access admin page for 4G Wifi Mini Hub

[Is_Antoinette]

Hi , When I go to 192.168.1.1  it is no longer accessible  since I was in an area with an EE service fault reported last week. I get information saying  192.168.1.1  site can't be reached. 4gee.wifi's IP Address could not be found error all the time. I have reset the device countless times,  cleared my cache etc but still no possible solution & mo help whatsoever from EE.  Ive tried the 192.168.1.1 URL on different devices connected to the router but still no luck. It iis connecting devices  to internet ok, but i cant get access to 192.168.1.1  admin page to manage network key etc. Please help me...

[XRaySpeX]

Even with no mobile signal you can always access the admin pages of the router. It is purely a local WiFi access.