Skip to main content
Forum FAQ's

Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Hotspot is not Working on PS5

My hotspot is working for everything else besides my PS5. It has this message “You internet service provider or your router might be preventing your PS5 from connecting the internet…” please help! 

MoonAb by • Investigator
  • 4226 Views
  • 6 replies
  • 1 Helpful

Connection problems

Hiya sir/madam I am getting a message on my switch about the connection  being Weak  the whole time  how do i deal with this problem . I can’t get in to my  EE4g  router  settings I forgot my password yours sincerely holly

Resolved! EE 5G sim not working in my router

I  have a motorhome that has a Teleco WFT402 4g router. Its worked perfectly well with a smarty data sim. I have recently moved from BT to EE in repect of two mobile phones so I thought I would stop the smarty sim and put in an EE sim. I was told tha...

Dean2230 by • Contributor
  • 12438 Views
  • 14 replies
  • 5 Helpful

Resolved! What is EE’s email address?

I’m outside UK and I cant make a phone call through dialling 150.i cant make a payment online or through the app, its always error as usual.(i’m wondering how EE is claiming they’re no.a)Anybody know how to contact them through email? I cant find any...

marktika by • Visitor
  • 920 Views
  • 1 replies
  • 1 Helpful

External IP not pingable

Just got EE 5G Broadband and have been setting it upI cant ping the external IP and by assosiation cant RDP to my PC from an external location.I have a DDNS updater installed on the PC which is working, Port forwarding is setup and if i ping my DNS a...

Mav359 by • Investigator
  • 2352 Views
  • 6 replies
  • 3 Helpful

Resolved! Re: Billing account number

I'm having the same issue. Trying to set up an EE account with the EE app and it says my account number isn't a valid one. I have mobile broadband, would you be able to help?

Beren by • Visitor
  • 581 Views
  • 1 replies
  • 1 Helpful

Resolved! No data connection

Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...

Dongle not working properly

Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...

Most solutions
More
Top Helpful authors
More