Mobile Broadband

5G Smart Hub providing very low speeds

Hi,I have two 5G smart hub routers and both are performing really slow, max speed I am achieving is 10Mbps, usually it is no more than 5 even during less busier periods. The service previous to the start of this year was managing an average of around...

SmartHub 5G wifi vs ethernet- not much difference in speed

Hi!I've been using SmartHub 5G for only a few days so far. I tested Ethernet connection on my Macbook, assuming bandwith test would show a noticeable difference in speed. However, it only improved slightly so I'm not quite sure whether I'm doing some...

Help with Smart 5G Hub setting (possibly port forwarding?)

Hello,I've received my new Smart 5G Hub for my business. Everything works fine with the internet however I run various tournaments through some software and for whatever reason I cannot seem to get a connection to update my events when I try.I will p...

5G Smart Hub flashing aqua

My 5G router arrived today. I've set it up and connected it via ethernet to my PC as that's what I want to use it for. It's appearing in the internet connection options on my PC - Smart5GHub. I've connected to it, and I do have internet, but its slow...

Why I was sold different deal in store than the deals offered online

Heysham near Morecambe speed

I live at Heysham in the LA3 area - Since October last year, my broadband speed have been slowing down. I changed to a router And an aerial booster and last  weekend they have slowed down again during speed test I get Download speed is 1.5  And uploa...

Payment of bill

I have an outstanding broadband bill which the sim has not been contacted to anything for 2 months forgotten the number and can’t call as I am out of the country how can I fix this I all I have is an account number