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5G Smart Hub link to MyEE

maatteo
Explorer

I bought a 5G Smart Hub a couple of months ago and I am now trying to link this to a MyEE account, but I am being asked for an account number, which I do not have.

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi there @maatteo 

Thanks for coming here 🙂

To link a mobile device please use the mobile number for the WiFi device you only need the account number for home broadband. 

Leanne 🙂

Thanks Leanne for the reply. 

I can do so, but then I require a confirmation code sent to the number, however with it being a smart hub I have no way of receiving a text confirmation.

Leanne_T
EE Community Support Team

Thanks @maatteo 

If you connect a device to the WiFi and go to http://192.168.1.1 using the internet browser, and use these details to log in username 'admin' and password 'admin' do you have a text message inbox showing? 

Leanne. 

XRaySpeX
EE Community Star
EE Community Star

@maatteo : Most mobile routers can receive texts. Login to it & look for the SMS Section/Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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