Mobile Broadband

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Resolved! 4GEE has no valid password

Hi there, Trying to get into router settings on my 4GEE and when I type in 'admin' it doesn't recognise the default password. How to I get into my own device? I want to experiment wiht different Channel settings to see if it wil help my SmartTV conne...

Re: IPoE and Static IP on EE Full Fibre anytime soon?

I have a 5G LTE broadband service from EE. I am about 120m from the cell, reception is 4+ bars. It is faster than the ADSL service that BT upgraded me from previously, which is a plus.However, the quality of service is beyond awful. Virtually every d...

Smart 5G Hub 2 connection issues

I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...

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Viktor9x by Explorer
  • 1054 Views
  • 5 replies
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Internet speed

Hi all. I did an upgrade couple weeks ago and now my internet not working at all. It is so slow can't even watch a movie online. Had same problem on previous contract and got the EE antenna installed by engineers, not sure which model it is but it co...

Zilv by Investigator
  • 609 Views
  • 5 replies
  • 2 Helpful

Adding a mobile Broadband to MY EE

Struggling to add a mobile Broadband to MY EE. Got the very first invoice alredy by post. When trying to link it to the account online it keeps saying "Please enter a valid account number". The account number is on the invoice.

Re: Billing account number

I am having the same issue when I go to link my EE MINI HUB mobile broadband to my account it asks for a billing account number and doesn’t accept my actual account number printed on any of my bills? 

Abroad broadband

Good evening! I have a question. I have EE mobile broadband but I came to Ukraine for some days(sure I have Ukrainian number and tried to use mobile data from Ukrainian SIM card ), but today I received message from “1024” like : “From EE: To access t...

AnnaSo by Investigator
  • 760 Views
  • 13 replies
  • 0 Helpful