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Resolved! EE 5G sim not working in my router

I  have a motorhome that has a Teleco WFT402 4g router. Its worked perfectly well with a smarty data sim. I have recently moved from BT to EE in repect of two mobile phones so I thought I would stop the smarty sim and put in an EE sim. I was told tha...

Dean2230 by • Contributor
  • 11869 Views
  • 14 replies
  • 5 Helpful

Resolved! What is EE’s email address?

I’m outside UK and I cant make a phone call through dialling 150.i cant make a payment online or through the app, its always error as usual.(i’m wondering how EE is claiming they’re no.a)Anybody know how to contact them through email? I cant find any...

marktika by • Visitor
  • 883 Views
  • 1 replies
  • 1 Helpful

External IP not pingable

Just got EE 5G Broadband and have been setting it upI cant ping the external IP and by assosiation cant RDP to my PC from an external location.I have a DDNS updater installed on the PC which is working, Port forwarding is setup and if i ping my DNS a...

Mav359 by • Investigator
  • 2199 Views
  • 6 replies
  • 3 Helpful

Resolved! Re: Billing account number

I'm having the same issue. Trying to set up an EE account with the EE app and it says my account number isn't a valid one. I have mobile broadband, would you be able to help?

Beren by • Visitor
  • 552 Views
  • 1 replies
  • 1 Helpful

Resolved! No data connection

Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...

Dongle not working properly

Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...

No coverage

The coverage in my area is awful (GL53 7NQ) In Cheltenham we rarely have a good signal and now today have no Internet or phone coverage as apparently they are upgrading. 

Port Forwarding EE Smart Hub for Foundry VTT

I recently switched from 3 to EE for my mobile broadband (5G EE Smart Hub), but I can't seem to get the port forwarding to work. I host virtual tabletop via foundry vtt, and was able to set this up pretty easily when I was on 3 and can't figure out w...

Mr64 by • Explorer
  • 879 Views
  • 3 replies
  • 1 Helpful

Extra charge doesn’t add up

Hi, I have 4g broadband. The account for this has been billed £1.28 for an extra charge which has increased overall bill by £7.10. The sums  don’t add up !Neither does the fact that this account is only for broadband, no calls, no texts, no oversees ...

broadbandcat by • Established Contributor
  • 375 Views
  • 1 replies
  • 1 Helpful

Canalboat internet

For 6 years now, on my steel narrowboat, I've used an external aerial - Motorhome WIFI 4G LTE, with a router - Huawei 4G+ Router 3 Pro B535 which supplies laptop, smart tv, alexa, ipad etc. Sometimes, depending on my location, internet is not so good...

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