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EE PAYG 4G Mobile WiFi router on Smarty very slow?

Phil-g92
Contributor
Contributor

‎03-07-2024 05:32 PM

I have an EE PAYG 4G Mobile WiFi router, and have recently replaced the SIM with a Smarty SIM instead.

For the first day it seemed to be working perfectly fine, but since then has gotten very slow! According to Smarty, the network coverage in my area is very good. I also have full bars for below 4G Wifi link. 

http://192.168.1.1/#/homePage

Could this be something to do with the settings? Or is it more likely to be just a network issue woth Smarty? 

 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎03-07-2024 06:11 PM - edited ‎03-07-2024 06:11 PM

Assuming it was OK with an EE SIM, it'll be an issue with the Smarty network or a/c.

It's pointless posting a link into your router. It's not visible from here.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Phil-g92
Contributor
Contributor
In response to XRaySpeX

‎03-07-2024 06:33 PM

The link wasn't to show anyone my actual account sorry lol. Just to show where I got the signal strength from.

I guess I'm just asking if anybody has had the same issue as me and has changed the settings to make it run better. 

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bristolian
EE Community Star
EE Community Star

‎03-07-2024 06:40 PM

If you're having problems using a device with a Smarty SIM, I would suggest querying with Smarty. They're an MVNO piggybacking on 3UK.

Do you have any issues using the device with an EE SIM?

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Phil-g92
Contributor
Contributor
In response to bristolian

‎03-07-2024 10:50 PM

I've had no issues with EE or O2 here. Hmmm I guess it's just an issue with Smarty? 

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