Mobile Broadband

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Forum Posts

Smart 5G Hub 2 connection issues

I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...

Viktor9x_1-1710529824580.png Viktor9x_2-1710530090143.png
Viktor9x by Explorer
  • 951 Views
  • 5 replies
  • 0 Helpful

Internet speed

Hi all. I did an upgrade couple weeks ago and now my internet not working at all. It is so slow can't even watch a movie online. Had same problem on previous contract and got the EE antenna installed by engineers, not sure which model it is but it co...

Zilv by Investigator
  • 533 Views
  • 5 replies
  • 2 Helpful

Adding a mobile Broadband to MY EE

Struggling to add a mobile Broadband to MY EE. Got the very first invoice alredy by post. When trying to link it to the account online it keeps saying "Please enter a valid account number". The account number is on the invoice.

Re: Billing account number

I am having the same issue when I go to link my EE MINI HUB mobile broadband to my account it asks for a billing account number and doesn’t accept my actual account number printed on any of my bills? 

Abroad broadband

Good evening! I have a question. I have EE mobile broadband but I came to Ukraine for some days(sure I have Ukrainian number and tried to use mobile data from Ukrainian SIM card ), but today I received message from “1024” like : “From EE: To access t...

AnnaSo by Investigator
  • 606 Views
  • 13 replies
  • 0 Helpful

Garbled Text Messages on Smart 4G Hub

I've received nine identical garbled text messages on my Smart 4G hub today, as shown below. Always the same 4 lines of gobbledygoolk. Does anyone know what these are? Has anyone else had the same (or similar)? Thanks in advance .@øÆpäΩaFpiùd(Δf6mféΓ...