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No internet connection

Hi there! Does anyone here got the same problem like mine? I've been calling EE customer service since yesterday because I don't have internet connection since Sunday afternoon. Yesterday I phoned them and they told me that there was a massive issue ...

Wi-Fi camera remote connection

HiI live isolated rural so use EE 4g home broadband, signal is good as l can see the mast from my window.Data sim is running through a BT 4g Home Hub router, l have a Wi-Fi camera set up to monitor my Motorhome parked on my drive, camera is a cinnado...

KenB2 by • Explorer
  • 1089 Views
  • 3 replies
  • 0 kudos

Connecting to EE Smart 4G Hub (sim)

Just changed from BT to EE and although I can easily connect my iPhones, iPads and TV I cannot access Hive or my cameras. The camera is connected but I can only locally control it when in the house. Is there any settings I need to change on my EE hub...

5G Smart Hub

Hello, I am looking to purchase the 5g Smart Hub with a mobile broadband plan, but when looking through the site I found two different versions of the 5g Smart Hub with the same name and pricing but a different design in the pictures:https://ee.co.uk...

4gee contract missold

When I took out a contract last year to replace my BT mini router contract I was assured the terms were the same just a little more expensive with more data. Tried to use it abroad last month to be messaged that there is a roaming charge. Wrong on al...

Lost the admin password sticker from 5GEE router

Hey, I have a 5Gee router and need to log in to the settings. But the sticker on the router has come off and it’s lost. So I don’t know the admin password. I have the imei, serial and mac number from the box. Is there a way I can get hold of the admi...

Samwig by • Visitor
  • 1197 Views
  • 1 replies
  • 2 kudos

Return of Smart 4G Hub

I have been trying to cancel and send back a 4G hub for 2 months! I have phoned 3 times and each time I have been assured that a returns package is on its way but it still hasn’t arrived and I’ve been charged £82.50 for a Hub that isn’t being used!!!...

Jogil1 by • Visitor
  • 550 Views
  • 1 replies
  • 0 kudos

Having issues with add ons

I have been trying since early afternoon to get an add on but the page says error. I need data urgently! Anybody having the same issue?

MariaG2 by • Visitor
  • 495 Views
  • 1 replies
  • 1 kudos
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