Mobile Broadband

Truly Terrible Speeds on EE Smart 4G Hub

I haven't been in a position to make use of a fixed broadband connection for a while as i've had to move around a lot recently, so opted for a EE Smart 4G Hub to make things a bit easier on myself.For a little while it was working fine, nothing ama...

5G Home Broadband

I have been using EE 5g Wifi since November 2023. For around 2 months the connection was okay (high speeds during off hours, then 20-30mbps during 'peak times'). It would often drop out, and would need restarting every other day. Over time this has g...

Resolved! Steam no connection with new EE sim in router

Hi, I just got a sim from EE after switching from GiffGaff. I put the sim into my router and while most things are working, there is one exception - steam. I have no firewalls or anything and yet every time I try to launch steam, it says no connectio...

Replacement 5 G wifi box

Hi im sure i already know the answer to this Query but thought I would check anyway. I received a 5 Wi-Fi. Bo And when I opened. The back removed the battery a piece of metal fell to the floor it turns out that it was the metal clip used to slip the...

Bills

We’ll it’s a strange one really , first month on my new SIM card deal and it’s took my bill twice off me? I’ve had 2 bills go out to EE this week for £30 and £32 , and I’m paying £30 a month so I don’t know what that’s about . Kind of left me in an a...

4gee pay as you go

Hi allbought a 4gee mobile WiFi device. Ordered a pay as you go sim for the device. Popped it in and have WiFi but what I would like to know is how do I top it up when the data runs out?it’s not added to the ee account I’ve started and wants to send ...

EE 5G ROUTER SPEED TO SLOW AS COMPARE TO 5G MOBILE

I have 2 contract with EE, Mobile contract and EE 5G Router. I am getting only 20MBPS speed on 5GE router while on mobile i am getting up to 70MBPS speed. I had a chat with EE and they told me , that could be a issue with your both sim. They send me...

4G smart hub not working after 1 evening

I got the 4G hub yesterday, worked great on the evening placed in the middle of my living room. Watched YouTube, downloaded music, all fine. Today the bar light was red - tried resetting, turning on and off, didn’t help. Moved the hub right by my win...

4gee - how to link 4gee to app, no facility to receive passcode

How to link 4gee to app, but don’t have facility to receive passcode. I need to find out how much data is left on my sim.

Resolved! Bill

I need to know the amount of my bill, they are charging me an amount I don't know about, there is no chat where I can speak to support

Mobile Broadband

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