Mobile Broadband

Garbled Text Messages on Smart 4G Hub

I've received nine identical garbled text messages on my Smart 4G hub today, as shown below. Always the same 4 lines of gobbledygoolk. Does anyone know what these are? Has anyone else had the same (or similar)? Thanks in advance .@øÆpäΩaFpiùd(Δf6mféΓ...

Smart 5G Hub crashing every day

Hi,We have three businesses opposite each other in a City Centre unable to get fixed line broadband. We've taken out two 5G business broadband contracts with EE recently and one of the businesses has had a 5G EE broadband contract for a few years.The...

4G Smart Hub - Connection Issues

Hello,We have just set up a 4g smart hub and speed tests are showing around 80Mbps download and around 30Mbps upload. Signal on the web gui is showing 4 bars.The issue we're having is Sonos or similar services will not work. Even using the Sonos app ...

Resolved! New to EE

I’ve connected my Amazon Firetv box to my new EE hub and it shows a strong signal and a good connection but when I click on any App on the Firetv, it freezes and I get a ‘no internet connection’ message even though my EE hub light is solid aqua? Any ...

4gee sim card

hi i bought a pay as you go 4gee wifi, it came with a sim car - will this sim card work with another internet dongle?

Resolved! Streaming on Zoom using Huawei 4G mobile wifi

Hello, I have Huawei 4g mobile WiFi and I want to use it to stream Zoom calls for up to 6 hours a day. Can I do this and how much data will I need?

EE Sim Card Router - Can I use a Vodaphone SIM card in my router ?

The internet connection I'm getting currently with my router is very slow. (Download 1MB's - 2MB's)I'm just outside the 5G range and the 4G connection has been having a lot of high latency issues for the past 6 months, there is the odd day when I wil...

Mini wifi

Hello I've got a mini 4g wifi box that I've never used. We're going on holiday and I want to top it up however I can't remember the phone number for the sim it came with. Can I buy a new sim? How do I top it up?Thank you

Resolved! Channel conflict on 5GEE router

I'm trying to change the wifi channel on my 5GEE Router but they are all greyed out and auto is conflicting on 36. Can anyone advise please.

Wifi 4g device

I have topped up my WiFi device using the mobile number but I can't turn it into data as I am unable to find a way to do it online or in the app.I constantly have to ring and it converted. I need to top up my 4g again until my WiFi is installed

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