Mobile Broadband

Zte MC801 not working on new EE sim after upgrade

I  experienced losing connection with my ee sim in Zte MC801 router which previously working for a year nowhere are the troubleshooting guide  that I have made Factory reset  my router, check updates on the firmware  and review  the APN where my ee s...

Red light on 4Gee Mini Router.

The light has been red for about a week now. I can connect to the wi-fi on devices but there is just no internet connection.I've turned it on and off again loads. I've factory reset it. There is no network issues where I am, my phones data is also wi...

Upgraded to new 5G router and internet is now 10x slower.

I upgraded my contract yesterday and the new 5G hub arrived today. Since getting it all set up my download and uploads speeds are literally 10x slower than they were on my old 5GEE Router. There appears to be no explanation for this that I can see. I...

Account

Every time I try to add my number to my account it says it has failed, what do I do?

Using new SIM in 5G router

Hello,I've had my EE 5G Router for 18 months, and my contract has just ended.I'm still paying £50 a month on my current contract, but I can see I can get an EE 5G SIM only deal with unlimited data/speed for about £25/m.Am I able to cancel my current ...

EE sim in mobile router. Can a visitor who is not with EE use my connection?

I live in a remote area and the only mobile signal I can get is EE. I use it very well for the internet connection using my laptop and phone. I have a relative coming to visit for a week but he tells me that he is not on EE but another network which ...

My EE bill