Mobile Broadband

Internet speeds

Hello everyone need some help,recently my WiFi router simply just stopped working had to do a full reset and call ee now that has been fixed I am getting 1/3 of the speeds I was getting before this happened the router has never moved the sim has neve...

5G hub not connecting to PS5

I have recently ordered a 5G hub to use as I can get fixed line broad band. It works great on all of my devices but when connecting to my PS5 I always come up with ‘failed connection’ when trying to connect. I’ve tried connecting using WPS and the Et...

When I connect to my My mobile 4g mini wifi it says connected without internet.

My pay has you go 4g mobile has been topped up but when I connect to it I have a message saying Connected without internet

Resolved! 20gb promotion

Hi purchased the £10 20gb pay as you go promotion which specifies an additional 12gb data in addition to the standard 8gb however I only received the standard 8gb. I wasn't asked for a promotion code. Any advice appreciated

Slower internet after contract change 5GEE router

Hi,I had a 5GEE router on a 2-year contract. In November 2023 when my contract ended, I switched to a sim only "unlimited max" mobile broadband data plan. I had previously been getting a solid reliable 150mbps download, sometimes even as high as 220m...

EE72E Dongle. Cannot get internet in EU on dongle

Hi, have new EE72E dongle. EE sim that works for internet in phone but will not work in dongle. Have no spending cap and have data roaming on account. Have tried with 2 different EE sims that work in phone. Will work when in UK no problem. Called EE ...

Smart 4g hub

Hi everyone just need some help,I own the smart 4g hub and it has been working fine previously until I a couple of days ago when it suddenly stopped working, all the lights on the router are green but when I try connect to it it simply doesn’t let me...