03-08-2024 07:32 PM - edited 03-08-2024 07:32 PM
Suddenly from yesterday I cannot log in to EE wifi (using the Wifi voucher monthly) from more than one device, it's showing username incorrect when I try to login from a second device. I thought the limit was 5 devices, was there a change in terms and conditions recently or this is a bug which I can fix?
04-08-2024 10:11 AM
Hi @AxelBlaze Some EE WiFi products allow the simultaneous connection of no more than 5 devices, you can find the terms here Conditions of Service | Find WiFi hotspots | EE WiFi
I'd recommend giving our service team a call on 0800 956 6000 so that we can get this looked into further or you