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Replacement 5 G wifi box

Hi im sure i already know the answer to this Query but thought I would check anyway. I received a 5 Wi-Fi. Bo And when I opened.  The back removed the battery a piece of metal fell to the floor it turns out that it was the metal clip used to slip the...

Bills

We’ll it’s a strange one really , first month on my new SIM card deal and it’s took my bill twice off me? I’ve had 2 bills go out to EE this week for £30 and £32 , and I’m paying £30 a month so I don’t know what that’s about . Kind of left me in an a...

CodyNels by • Visitor
  • 278 Views
  • 1 replies
  • 0 Helpful

4gee pay as you go

Hi allbought a 4gee mobile WiFi device. Ordered a pay as you go sim for the device. Popped it in and have WiFi but what I would like to know is how do I top it up when the data runs out?it’s not added to the ee account I’ve started and wants to send ...

EE 5G ROUTER SPEED TO SLOW AS COMPARE TO 5G MOBILE

I have 2 contract with EE, Mobile contract and EE 5G Router. I am getting only 20MBPS speed on 5GE router  while on mobile i am getting up to 70MBPS speed. I had a chat with EE and they told me , that could be a issue with your both sim. They send me...

XZAFEE by • Contributor
  • 3466 Views
  • 14 replies
  • 0 Helpful

4G smart hub not working after 1 evening

I got the 4G hub yesterday, worked great on the evening placed in the middle of my living room. Watched YouTube, downloaded music, all fine. Today the bar light was red - tried resetting, turning on and off, didn’t help. Moved the hub right by my win...

rdl2112 by • Visitor
  • 782 Views
  • 8 replies
  • 0 Helpful

Resolved! Bill

I need to know the amount of my bill, they are charging me an amount I don't know about, there is no chat where I can speak to support

Thiago24 by • Visitor
  • 306 Views
  • 1 replies
  • 2 Helpful

Help how do i get ee help on wifi

I urgently need to buy data.I am offered top up but this might not give me data.I cannot call as i am roaming with a wifi device.Add more data button goes to a dead screenWhy can i not message ee? 

gary1202 by • Visitor
  • 299 Views
  • 1 replies
  • 0 Helpful

Internet not working

Can't get any mobile broadband in the westward caldbeck area in Cumbria.It just says connected without internet

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