Linking broadband to my account

Ashleigh922
Visitor

Trying to link my 4g Wi-Fi broadband to my ee account but it keeps telling me that my account number is wrong. Tried phoning them but they can’t help me either. Any ideas? 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Ashleigh922 : You don't need an a/c no. to link a mobile router. That's for fixed Home BB.

Mobile routers contain a SIM. All SIMs have a mobile no. Visit http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to see your data & credit status as well as its mobile no. at the top.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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