Modem Disconnects after every 3 minutes

[jeasonpaul]

I have the quectel BG96 modem with software version BG96MAR02A07M1G_01.200.01.200

I have a Wireless Logic IoT SIM which registers as registered roaming on the EE GSM network by default.

Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: rcvd [LCP TermReq id=0x14]
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: LCP terminated by peer
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: Connect time 2.8 minutes.
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: Sent 5722 bytes, received 3656 bytes.
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: Script /etc/ppp/ip-down started (pid 4426)
Jul 14 15:45:48 hyperion bg96_dial.sh[4008]: sent [LCP TermAck id=0x14]

However my registartion is getting terminated by the carrier close to every 3 minutes.

[Leanne_T]

Hi @jeasonpaul 

Thanks for coming to the community 🙂

Do you have an EE SIM card in the device? 

How long has this been happening? 

Leanne.

[XRaySpeX]

You need to raise this with Wireless Logic as they are providing your service, not EE.