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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 596894 Views
  • 0 replies
  • 12 Helpful

App not working after change of ownership

Hi,  I went into store today to upgrade my phone and plan. Account has been in mums name so store staff told me to ring 150 when I got home to change the ownership of the account in my name. Changed the ownership without a problem but now the my EE a...

My ee

My ee app has logged me out. Every time I try logging back in it throws up a message saying that it can’t do it, and to close the app and retry later. I’ve tried this over the last few days. Is there an issue with the service at the minute?

Welly84 by • Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

New MY EE app, GDPR breach?

I just updated to the new “My EE” app which is fine, but it’s now showing me accounts of names I don’t recognise. When I login I can see my account as well as that if someone called Dennis Kamau I have no idea who this is, or why it’s linked to my ac...

Data gifting

Now the app has been updated when I am trying to gift data it no longer shows the names of the contacts just the numbers to gift to nor does it show how much data they have left like it did before. So I have to leave the app to go to my contacts and ...

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