EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 611494 Views
  • 0 replies
  • 12 Helpful

Can't upgrade

I can upgrade but when I select a phone and plan I get the following . I'm very tried numerous different phones and plans Sorry TRACY, it looks like there are no suitable plans available for this device right now.Does anyone know why? 

tracy97 by Visitor
  • 441 Views
  • 1 replies
  • 0 Helpful

Cannot log in to MYEE on my laptop

MY EE works fine on my phone but whenever I try to log in on my laptop it tells me that I have successfully logged out.If I click the green log in button it takes me straight back to the green log in button and tells me I have successfully logged out...

Bolitho by Contributor
  • 1217 Views
  • 9 replies
  • 0 Helpful

Issue with device repair website

i want to Book a device repair on  https://devicerepair.ee.co.uk/   this website not work. show error: Not FoundThe requested URL / was not found on this server.*please help me*

Greg44 by Investigator
  • 452 Views
  • 1 replies
  • 0 Helpful

Csnt top up 2nd number

Why has the new app taken away my ability to top up my sons phone attached to My EE account. It was never a problem until the **bleep**ty recent updates came out

Chef666 by Explorer
  • 538 Views
  • 3 replies
  • 0 Helpful

Responds from. Executive office of EE re; app

Hi all, Was getting no where with complaining about the app so contact the CEO office. Im not hopeful they have this issue listed on their priority list -I get the impression they don't care. I do not wish to leave EE given the network is the best fo...

Bazinga by Established Contributor
  • 516 Views
  • 1 replies
  • 0 Helpful

Web site

Just swopped BT to EE and tried to see what my account is and gave up as it kept coming  up do I want to leave.At this rate thinking of doing it