Live chat

[Profile closed]

Suggestion live chat should be available 24/7 to help Customers 

[Sarah299]

When Iv been cut off and paid the bill I want to be turned stright on 

[Christopher_G]

Thanks for the suggestion, @Profile closed.

@Sarah299 - We connect your services as soon as we can after receiving payment. It can take up to 24 hours, but it's usually much quicker.

Chris

[Durgathinee]

Hello. I’ve made a payment today yet my account is suspended. Can you please reactivate my account? 

[Jon_K]

Hi @Durgathinee.

Welcome to the community.

When did you make this payment? It can take up to 24 hours for a change to be reflected on your account.

Can you try restarting your phone?

Jon