EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597170 Views
  • 0 replies
  • 12 Helpful

Account issues

Hello, Every-time I try to use the app or website, it asks me to link my mobile, broadband or Ee community. I have a mobile, but it says it’s already linked to another account? I evidently have community, but nothing happened when I click this. I can...

Cnc23 by Visitor
  • 392 Views
  • 2 replies
  • 2 Helpful

Gift data

I can't gift data for the last few days. Telling me I can't access any of my 4 contracts and to come back later. 

Ray1311 by Investigator
  • 533 Views
  • 4 replies
  • 0 Helpful

early upgrade

when i go to my account it says early upgrade 100% free yet when i go through to the checkout it’s saying £142 odd ?

Human contact

Has anyone ever spoken to a human who actually works for EE ever? If so, please let me know how you did it.  Thanks Phil.