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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589802 Views
  • 0 replies
  • 12 Helpful

App shows incorrect data

Hi All,New to forum so please forgive me if I have done this wrong. Has anyone else noticed that when they log into the my ee app it displays the incorrect information?For example...When I log in I see a button that says "Upgrade your iphone" - I hav...

RobMcN84 by Investigator
  • 1144 Views
  • 9 replies
  • 0 Helpful

My EE app > Manage and buy packs > Hyperlink

Discovered a Four Zero Four Not Found page - Trying to use the "See all packs" hyperlink in the New My EE app."See all packs" (full hyperlink)- https://myaccount.ee.co.uk/pappv5intcam=ON_EE_h_sso_appv5_manage_pack_simple_paymentCan't "grab the perfec...

404-Not-Found.png
354- by Star Contributor
  • 528 Views
  • 1 replies
  • 1 Helpful

I have problems

hello i am applying for a phone but the bank i have given does not allow your team to make the payment i want to ask you to return my deposit and apply with another account i don't speak english thank you

Resolved! Trying to link account

I’ve registered my account and verified my email address twice now but every time I go to purchase a device from the store it says it’s for existing customers only and I need to log in. But I am logged in. It says log out in top right. It also says I...

Data Gifting

I want to gift data to a family member who’s contract is also in my name but I can’t find this family usage section of the app anywhere, the help page doesn’t indicate how to get to it. Saw that it might have been moved to the mobile plan section of ...

JamieV123 by Investigator
  • 617 Views
  • 7 replies
  • 0 Helpful

EE Facbook

Hello,is there a problem from yesterday&today with the EE Facebook page I am getting no reply from my post or from messages I am sending to the EE Facebook page.

Resolved! MyEE-app -- landing page>> "Data remaining"

Anyway to fix the "Data remaining" dashboard within the My EE app? Running Google play Version 5.6.3 (125977). This started to appear when the new My EE app was released. Routine of uninstall, reinstall, doesn't seem to fix that part. I make use of a...

MyEEapp-landing-page.png
354- by Star Contributor
  • 1076 Views
  • 8 replies
  • 2 Helpful