My EE

Dom58 · ‎04-11-2022

The app is saying I’m not the account holder, I’ve always been the account holder from the start when I opened the account

Northerner · ‎04-11-2022

Hi @Dom58

If you log into your online account menu - account settings - manage numbers and change your account to bill payer.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎04-11-2022

Hi @Dom58

If you log into your online account menu - account settings - manage numbers and change your account to bill payer.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.