problem upgrading

[seriban]

I want to upgrade my phone but the website is saying"we're making some changes" and cannot upgrade

[Mustrum]

Hi, I am sure if you try again in the morning the site will be available again.

[Jon_K]

Hi @seriban.

Welcome to the community.

Let us know how you get on this morning 🙂

If you continue to have trouble on the website feel free to come back and make us aware.

Jon

[NatalieL]

I am trying to upgrade online but I am being told that there are no suitable plans....is there a reason why that might be?

[Jon_K]

Hi @NatalieL.

Are you able to try using another browser?

If this still doesn't work, I'd recommend speaking with our Customer care team.

Jon