EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590441 Views
  • 0 replies
  • 12 Helpful

Change address

I am trying to change my address on the website and it keeps saying something went wrong and bouncing me back.

Security blocks

Hi I can’t get into a store please remove the security block from my phone. Also why is there a charge against this? You put it on without permission. Please remove. 

Gifting data

I have 3 phone on one account my phone which is unlimited and my 2 children phones which has 2 gig I contacted ee as the app does not let me gift data . They said they were experiencing technical problems with the app and it would be back up and runn...

Can't upgrade

I can upgrade but when I select a phone and plan I get the following . I'm very tried numerous different phones and plans Sorry TRACY, it looks like there are no suitable plans available for this device right now.Does anyone know why? 

tracy97 by Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

Cannot log in to MYEE on my laptop

MY EE works fine on my phone but whenever I try to log in on my laptop it tells me that I have successfully logged out.If I click the green log in button it takes me straight back to the green log in button and tells me I have successfully logged out...

Bolitho by Contributor
  • 1000 Views
  • 9 replies
  • 0 Helpful

Issue with device repair website

i want to Book a device repair on  https://devicerepair.ee.co.uk/   this website not work. show error: Not FoundThe requested URL / was not found on this server.*please help me*

Greg44 by Investigator
  • 386 Views
  • 1 replies
  • 0 Helpful

Csnt top up 2nd number

Why has the new app taken away my ability to top up my sons phone attached to My EE account. It was never a problem until the **bleep**ty recent updates came out

Chef666 by Explorer
  • 420 Views
  • 3 replies
  • 0 Helpful