Not able to upgrade using my EE

Ademir
Visitor

‎08-12-2022 12:08 PM

Hi, my EE shows that I can’t upgrade just yet however my contract ended 22/01/22. Can you please advise 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎08-12-2022 02:34 PM

Hi @Ademir.

Does your contract end date show as 22/01/2022 in your My EE Account?

What happens if you try to upgrade?

Jon

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎08-12-2022 06:26 PM

What does texting UP to 150 tell you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful