Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
App not working
Hi, my app isn’t working and I need to share data, this is a feature I use regularly. I wasn’t notified that the app would be undergoing maintenance, I’ve not been advised how long for and you cannot share data on the web when logging in.I have trie...
Have bought a new mobile Wi-Fi mini that has a different phone number to my previous Wi-Fi device. Can I add and manage this to my account so I can see what my usage is on both phone numbers?
I sent roaming charge add on within the app, got my email back but don't know what tel number it's been added to. I have 2 numbers on my account and only need it added to one of them
The app has upgraded and is now useless. I log in ok but it want to personalise my experience, I get to this page And that’s as far as it goes. No bypass no skip. Not really interested in doing this but no way round it and the app won’t go any furth...
It looks like I need to have existing ee account to shop on their website. How to shop??? any advise?
Just got this message from EE. Says theres a new app. Is it any good. And easy to use. ?
Beta testing the new app. Clicking XBOX to make a purchase. But it loads a sim plan offer instead. Then, clicking report bug doesn’t take you to a page to actually report anything. If the app is supposed to make things easier. Maybe report a bug shou...
Read moresame time’s it’s not working but Iam very happy same time’s it’s not working but Iam very happy
I'm heppy gor EE
