EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590609 Views
  • 0 replies
  • 12 Helpful

Upgrade

 I am eligible for an upgrade and have been for some time now but I cannot use the upgrade function through the EE website. When I click the Upgrade box when it gives me the 3 options (Shop, Upgrade, Manage Account).I try to start a conversation howe...

_Hollyd2 by Visitor
  • 359 Views
  • 1 replies
  • 1 Helpful

My ee app

Is the ee app down because every time I log into it it tell’s me there are having problems with the app and to try again later, I’ve deleted it and reinstalled it and it’s still coming with the same problem. 

RubyD96 by Investigator
  • 520 Views
  • 5 replies
  • 0 Helpful

Cannot Upgrade Through Website Or App

 I am eligible for an upgrade and have been for some time now but I cannot use the upgrade function through the EE website. I cannot even click the Upgrade box when it gives me the 3 options (Shop, Upgrade, Manage Account). I have tried various brows...

Daulby90 by Contributor
  • 537 Views
  • 5 replies
  • 3 Helpful

What's happened to my EE app?

I opened my EE app and it was gone!At first, I thought it was upgraded with a new design, but when I logged in it sent me to their online site! What's happened? Where is the EE app?

AJ4Che by Investigator
  • 1401 Views
  • 12 replies
  • 1 Helpful

Unable to transfer data

Every time I click on the data use section of my account to transfer data over to another number on the account, the screen just goes blank. I’ve been trying for 3 days and the same thing happens every single time. is there a problem with the website...

Lmc289 by Visitor
  • 675 Views
  • 3 replies
  • 0 Helpful

New EE app bug on mobile phone

I tried to log onto my ee app this afternoon and there was a message saying something like "this app is out of date, update needed " it gave me the option at the bottom of the page to click update so i clicked update,  the app updated and then 2 mess...

Bev54 by Established Contributor
  • 801 Views
  • 6 replies
  • 2 Helpful