Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Since the implementation of the modified app (a downgrade), it is still unable to show data usage, extra charges, the correct time greeting or any other useful info.
I can’t gift data on my eewas working ok till 15/9can this be sorted by ee urgently pleasecan’t find a way to complain online which is frustrating, waiting time on phone impossible and no replay on chat
Please can someone tell me if the problem of the fields on the set up payment page have been reported. Basically, the fields where you put in credit card info are available and therefore credit card details can not be given. Has this been reported to...
I am trying to change my address on the website and it keeps saying something went wrong and bouncing me back.
Hi I can’t get into a store please remove the security block from my phone. Also why is there a charge against this? You put it on without permission. Please remove.
I have 3 phone on one account my phone which is unlimited and my 2 children phones which has 2 gig I contacted ee as the app does not let me gift data . They said they were experiencing technical problems with the app and it would be back up and runn...
I can upgrade but when I select a phone and plan I get the following . I'm very tried numerous different phones and plans Sorry TRACY, it looks like there are no suitable plans available for this device right now.Does anyone know why?
