Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why does the ee app constantly ask me to register a device when I'm already registered. It then won't let me into the app as I have not linked an account ???????
I have Netflix included in my account but I’m unable to login
I have found posts with similar problems but the solutions don’t work for me. I have got a new phone with a new contact with a different provider, so need to cancel my current (expired) contract.When I log in to my EE I can’t do anything, as I’m not ...
Hi,I just wanted to set up a direct debt payment
@MY account holder can you fixed please
How do I check a make and model on an old iPhone I no longer saved to my devices
Why can't I log into account
I'm trying to link my account to my phone but I'm not sure how ? Can anyone advise please ?
I’ve just moved to the UK and I’ve been trying to get a plan, preferably online. One of the live chat helpers told me it was possible to do it online. I had signed up for and purchased a sim only plan. The transaction went through and it said they’d ...
I am trying to upgrade,but it says get permission from the account holder when I am the account holder. Please help
