Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How to remove payment card from my ee?
Good afternoon everyone,I just wanted to give feedback for the MY EE APP Team.Please could you kindly look at adding the option and ability for Pay As You Go customers to be able to top up with vouchers and also allow us to be able to change our subs...
HiEvery time I go to login to my mobile pay as u go account it says I have successfully logged out I can get so far with my pin but then I can't do anything else I have cleared cookies and cache I have Evan uninstalled the app then reinstalled this i...
I’m unable to enable the roaming button tell me to text 150 which I then roaming confirms roaming is enable but the app doesn’t reflect this
I can't link my phone number to my account.
I can't purchase anything as my account isn't linked but it wont let me link my account without visiting the community
The app is always telling me that there are 2 notifications but there are never any. How do you get rid of the [2] notification? I have searched through the app and there is neither any notification awaiting me nor a way to get rid of this.
