EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

EE web page is shocking

This is the worst Web page I have ever experienced, literally shocking, for a huge company like EE they should be embarrassed.

My re app won’t open

Just joined ee and downloaded myee app from App Store. App opens with a blank green screen and nothing else. Have tried deleting and re installing, turning phone off and on and still only get a blank green screen. Any suggestions please? (IPhone ...

Cant link device to app

Trying to upgrade

I have been trying to upgrade but neither the app nor the website appear to be working.

Forget my login email address

I can’t login my ee app, because I forget login email address

Resolved! Am i unable to register online if i dont already have an ee number

I'm trying to register my account but where it says enter number I am putting my current number which isn't with ee and its not working, but I don't have another number to try and register trying to obtain a whole new contract through ee is that not ...

Resolved! When does trade in envelope arrive?

Hi, I've been with EE for a few weeks now and went with the trade in option. I haven't recieved any info on where or when to send my old phone in though. Does anyone know how long it usually takes? I don't want my bill to suddenly jump up because I h...

Resolved! Adding two devices to MyEE

I have added my mobile broadband sim to MyEE online, but I can't seem to add my phone too. How do you add a second device to MyEE please?

I go into my account, and they write that I'm not the owner

I go into my account, and they write that I'm not the owner. How can I update or restore? Thank you

Upgrading on the EE website

Does anybody else have the issue ? I am eligible for the standard upgrade for my phone - contract ends now on 15.04.23.However when I click on the upgrade now button to see what deals are online before I go into a shop , it gives me the message on th...