Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can my Login be changed from an email address to a Username
Dear Community, Hope you will be fine, I change my package from prepaid to postpaid but not be able to see my balance online, kindly guide me , how to see my existing balance or help me to where I have to contact for fix that issue.regards
I am in my EE app trying to change my address. But when I press ‘change address’ link it doesn’t take me anywhere. Is there a bug at the moment?
It’s been over a week since the new EE app was launched and still we are experiencing problems. There was nothing wrong with the old app, why change something when everyone could access the services they need. Daily Text & call list is no longer avai...
GiftingSecond of the month and the app is down how am I expected to give data to other members of my family How is this possible I am having to use another account for my data We need to be compensated for this
Hi can someone tell me how I add another family member to gift data
How do I gift my data to my children?this is a joke!!
Anyone else Having trouble accessing there accounts and noticed that after 2days now you get we’re carrying out an update and we’re sorry you cannot access your account as we are making it better for you
My ee app
