The app

MJA3 · ‎06-06-2023

The app has been down nearly 3 weeks no one answers the phone they just send you links, it’s becoming a bit of a joke now 😡

Chris_B · ‎06-06-2023

@MJA3 the app hasn’t been down for nearly 3 weeks at all, only today someone was saying it 2 weeks.

. You need to clear your device cache and maybe uninstall and reinstall the app. It’s your device that’s not allowing it to function.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

James_B · ‎06-06-2023

Welcome to the EE Community. 🙂

Could you try manually updating the app via your app store and let me know if that helps?

James

Chris_B · ‎06-06-2023

@MJA3 the app hasn’t been down for nearly 3 weeks at all, only today someone was saying it 2 weeks.

. You need to clear your device cache and maybe uninstall and reinstall the app. It’s your device that’s not allowing it to function.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.