cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Giving family members access to the EE app

neilthatsmyname
Visitor

I have recently added 2 additional lines to my account. One for my daughter and one for my wife. Is it possible to give them access to the My EE app so they can view their own data allowance and any additional functions?

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @neilthatsmyname,

Welcome to the EE Community. 🙂

Yes, they can setup their own My EE accounts and register as the users of the phones.

Hope this helps.

James

View solution in original post

5 REPLIES 5
James_B
EE Community Manager
EE Community Manager

Hi @neilthatsmyname,

Welcome to the EE Community. 🙂

Yes, they can setup their own My EE accounts and register as the users of the phones.

Hope this helps.

James

Hi James, 

I have done this but it says the number is already connected to an account 

Christopher_G
EE Community Support Team

Hi @r4k33b 

Welcome to the community.

I recommend speaking to our Mobile Care team so that they can check everything from our side for you.

Chris

Mast0183
Investigator
Investigator

I too would like to know the answer to this one. I'm not sure that I want all family members logging in to our Family account using only my login details. There must be a way around this

Christopher_G
EE Community Support Team

Hi @Mast0183 

Have you spoken to our Mobile Care team about this?

Chris