Community Activity

Resolved! VAT receipt for Personal Accounts

Why do EE not show the VAT breakdown on their personal accounts? I charge some of my bills to my business and need a VAT receipt to do that. Why is EE exempt from showing their VAT  details on their bills.... I wish I could do the same? 

Nicolvmax by Investigator
  • 5575 Views
  • 25 replies
  • 26 Helpful

Can’t make calls or receive calls on digital voice

Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old  persons landline and their only contact as they are unable to us...

Andrea02 by Explorer
  • 31 Views
  • 5 replies
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EE Account Linking & eSIM Issue – Need Help

I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...

EE Free AI

I noticed one of the telecom operators in UK  is offering a year of AI-free service. Is there any plan in the works for EE customers to enjoy AI-free service for a year?

Rky by Prodigious Contributor
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Trouble linking number to account

my old number has ported over now and can receive calls but I cannot link my sim to my account. I input my number for a code to confirm it’s me however I never receive the text from EE no matter how many times I try 

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EE Multiple Discounts Are Possible

 Here is an example of EE Essential Plus plan where multiple discounts can be applied. On the other hand, EE one comes with 20£ and when I ask sales team to apply one more discount they say in EE only one discount can be applied, if that's the case t...

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Rky by Prodigious Contributor
  • 2 Views
  • 0 replies
  • 0 Helpful