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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15934 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 28995 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 577150 Views
  • 0 replies
  • 12 Helpful

EE app down

Needed urgently to see my data usage but the 'app' is being updated. Useless for me and I have no idea how near I am to using up my data allowance.Poor service from EE all round

Dave10 by Explorer
  • 490 Views
  • 5 replies
  • 1 Helpful

App issues

If you having problems using the app then try using ee.co.uk/myee as that works for me 

???

The app has not been working for more than a day

Danas by Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

App not working

Been trying for days to access my data usage. Same message saying app is being improved

Sajnaj by Visitor
  • 393 Views
  • 1 replies
  • 1 Helpful

This app

This app never working...I thought EE was best....I going back to three

Harrysab by Visitor
  • 295 Views
  • 1 replies
  • 0 Helpful