EE app and website

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

120mins from anywhere

Where can I find how many minutes I have used up on the app ?

Start button not working (message EE)

For various reasons I want to chat with EE rather than call.I am a pay monthly customer and have been trying to chat with EE for over a week, every time I try to message the 'start button' does not appear. Very frustrating.Have EE stopped this servic...