Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I want to upgrade, website confirms my contract ended in September but it says I cannot upgrade at the moment, have text up to 150 and still it came back we are having problems getting your request!I DO not want to call and speak to someone - I wa...
I have been trying to upgrade online for the last 4 days with no luck. I can only do it online because I have a friends and family code and it csnt be done over the phone. I hav tried multiple browsers and devices and also tried to chat with tech sup...
Why is My EE having issues since 14th Nov 2022. I tried deleting and re installing on my Samsung s20. It doesn't work at all.
I am trying to get the 20% NHS discount. Ive got my code but when I enter the code at checkout - it says its invalid and already used... ive not even used the code as it states that its valid for "This is a one-time code to use online, and it’s valid...
When is the EE store going to be available
It's time for me to upgrade my phone but when I click on the EE Shop it just shows a message saying that they're making improvements to the service... any idea how long this will take? I'm in desperate need of a new phone as this one is falling to bi...
The app won't let me loggin keeps saying there is a problem please try again later, it's been saying this for 4 weeks now
I can't log in to the app I can't log in online but the app won't let me
