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Customer Service change, and problem

Jaxmurphy101
Visitor

‎23-07-2023 12:43 AM

When i call 150, The number activates me an option to press a number and sends my phone a text message link? Why cant i speak to their representatives anymore ????

thanks in regards

jax

0 Helpful
2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎23-07-2023 08:56 AM

Hi @Jaxmurphy101,

Welcome to the EE Community. 🙂

After entering the details of your enquiry via the link, a member of the team will call you back if the digital service hasn't already answered or resolved your query.

James

Chris_B
EE Community Star
EE Community Star
In response to James_B

‎23-07-2023 09:31 AM

@Jaxmurphy101  If you wait and listen to all the opinions available.      Select option 2 then select the option that’s closest to your reason to call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.