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Drag factor in trying to sign into the EE app

thorterr1
Investigator
Investigator

If always find it difficult to log into my account via the app,it drags,sticks,freezes,and i have an flagship phone,my friend and sisters have the same problem,they end up giving up 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@thorterr1   I don’t have such issues with my device that’s once was a flagship devices but has been super seeded twice now.         The speed of the app is device dependent and what else is draining the CPU of your device at anyone time.    Try cleaning your device cache,  try restarting the device, try removing any apps from running in the background.  Try fully closing the my EE app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks 

It's just I don't have a problem with any other apps

I'll use my desktop as it seems to work ok 

Cheers 

John