EE app and website

Email address is linked to an old closed plan

I have just rejoined EE after using a different service provider for a few years and I'm trying to create an account, however, this isn't possible as my email address is already registered from my previous plan around 4 years ago. When I log into my ...

New App

Apparently this app is being upgraded. It seems to me to have gone backwards. Once I found My ee I couldn’t remember my password so requested a code. When this was sent and I opened the email. When I returned to the app it went back to the home scree...

can’t link my product

I bought the SIM card in the store. But It sometimes shows that they can’t generate a passcode. Even when I get the passcode and input it, it shows that ‘we’re having trouble linking your products. I don’t know how to proceed payment now. I want to g...

Linking mobile to my EE app

Keep trying to link my phone to my EE app and keeps saying can’t find any product linked to my number. It was ported from BT and changed across on Thursday. Does it take a while for the EE app to pick up the ported number?Thanks in advance

Fixing the problem

My app has been down since this morning can't transfer my daughter any data. Just says fixing some problems. Anyone else had the same?

EE app not working and can’t gift data

for the past week the app has not been working have deleted and reloaded with no change. Unable to find any info to tell me how to gift data on the website

How can i gift data?

Need to get unlimited plan

I need to start a plan

Re: Can't link EE pay go SIM to EE account

Hey,Same problem - I can't link my new pay monthly sim to My EE. Each time I try I receive an error message.Many thanks.

Website and app

Ee app and website are down at the moment due to it being fixed. Please do not hesitate to contact me c9 and I will be more than happy to assist, you can also contact 0800 956600 or 150