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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617134 Views
  • 0 replies
  • 14 Helpful

Bills

Hi I'm trying to log onto my account to see my breakdown on my bill but I get logged on but won't let me go onto the bill as it just keeps trying to log on any help 

Jen097 by • Visitor
  • 516 Views
  • 1 replies
  • 0 Helpful

Accessing EE App

Having just joined EE, setup the App with my credentials & specified Fingerprint access, I'm wondering why it requires the password & prompts me to setup a new Pin, EVERY time I log back in.As I always logoff when I'm not using the App, should it not...

MarkieM by • Explorer
  • 730 Views
  • 4 replies
  • 0 Helpful

Leaving EE

After 7 long years with EE I feel it may be time to say goodbye. You lot don’t really appreciate those old customers who have been so loyal and rather keeps on requesting for more monthly payments with little perks.  My mother who recently signed up ...

NaaBaby by • Explorer
  • 665 Views
  • 3 replies
  • 0 Helpful

Resolved! Leaving ee

Am I able to leave EE after my contract has finished with them through the app, if its working... Or do I have to call them and notify them? I have 10 days left of my contract.

Kj988 by • Visitor
  • 613 Views
  • 1 replies
  • 1 Helpful

Why??

Why on earth is my EE account off line? I can’t access anything?? It’s been doing maintenance for the last 3 days. Please, when will it be back on? 

Kelly135 by • Visitor
  • 449 Views
  • 1 replies
  • 1 Helpful
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