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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 613931 Views
  • 0 replies
  • 13 Helpful

STUPID APP WONT WORK

I brought a new EE sim card yesterday and have (with bloody great difficulty) managed to make an account. I have also topped up the phone and its all working however, whenever i try to link my phone to my account in the app, it says an account holder...

Bron00 by Investigator
  • 531 Views
  • 2 replies
  • 2 Helpful

EE App not working

Just tried to see my latest bill and pay for it. Unfortunately once again can't view the bill or pay as there is an error message. 

Jahzi80 by Explorer
  • 434 Views
  • 1 replies
  • 1 Helpful

Resolved! My account /App

Hello,I'm near the end of my contract and wanted to look up any offers on upgrades/shop on app. It keeps saying I'm.not the account holder even though I'm all signed in. I can't even access settings to see if something is locked. I've tried to call 1...

Account holder error

I'm the account holder of my EE mobile account. However, when I logged into My EE account using the website and the app today, it says I can't make changes to my account details as I'm not the account holder.

EE314 by Visitor
  • 809 Views
  • 4 replies
  • 3 Helpful