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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8975 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22861 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 485110 Views
  • 0 replies
  • 12 Helpful

EE Login Issue

Unable to login to EE account. I keep getting this message. Due to recent activity with your account, we've blocked this attempt to sign in. Please try again later. If this continues to happen please contact usI am having the same issue, and i cannot...

jme___ by Explorer
  • 1980 Views
  • 3 replies
  • 0 Helpful

Resolved! Account holder

Why is EE saying I am not the account holder and can I change this without calling?

Sue156 by Visitor
  • 364 Views
  • 1 replies
  • 1 Helpful

EE Login

Unable to login to EE account. I keep getting this message.  Due to recent activity with your account, we've blocked this attempt to sign in. Please try again later. If this continues to happen please contact us  

LindaP16 by Visitor
  • 1119 Views
  • 1 replies
  • 0 Helpful

Confused

I have setup a account and it’s asking me to link my plans but I have none