Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Hi, I wish I was here feeling fulfilled and refreshed. I am not.I've been with EE for almost 12years. Service has always been great and my mobile deals are good too. But, It's 2022. I really need someone to tell me that there is actually a probl...
Always says their maintenance and their fixing the app can never get on it
Hi, where has live chat gone? I’m not a fan of talking to someone on the phone, and I much prefer live chat. Is it down? The box says that the button to start a conversation will appear in a moment, nothing appears. thabks
Hi allCan anyone tell me why when I login to this app it tells me I have a Huawei p30 when I don't anymore, I now have a oppo but it doesn't mention this anywhere on this app, Also will it matter. Thanks
My broadband was attached to my EE login but now its been removed with out my permission and i dont know what my EEbroadband account number is. 1. why was it it removed2. what is my account number 3. no i will not call a number and be charged for it ...
Hello, I am currently reaching the end of my contract with 3 and have decided to switch back to EE who I was with before. However when I go on the website to order a monthly phone contract (Pixel 6) it takes me through most of the steps before tellin...
Hi I need a bit of help signing In I put me straight on to the page where you register when I click the link that says confirm it's saying there's already an account with this number but I can not sign in via app or on website
I've been trying to upgrade my SIM only account for a number of days now and the page just hangs when I try to checkout. I've tried different browsers and all the other suggestions but it's the same. I can't be bothered to call customer services and ...
Hi, why does my account online and in the EE App show a previous phone (although plan details are ok) and how do I change it?
Hi ive been offered a free upgrade early as being a loyal customer but when i go to choose phone it states no plans avaliable at this time.Does this mean i will have to wait till my official upgrade date thanks for reading peter
