Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I'm having trouble with the EE app and am unable to use the GIFT sharing option on there.I've always used it previously as I share my data from my SIM only plan with the rest of my family.Has anyone else had any problems,? I have called EE several ti...
My wife wants to use her EE online account but I cannot log out of mine, keep getting directed to a page that asks for a phone number. Yet again big corporation that has useless customer services, broken Britain why does nothing work?
It was fast now it’s slow why has it slowed down
Hi thereso I’m looking to maybe upgrade my phone. I was trying to look at my options online on my account however it will not allow me to do this as it thinks I’m not the account holder which is obviously not correct as I am the account holder? Mary ...
myEE ERROR after number transfer yesterday, what should I do? Thanks
Hi I usually upgrade via the live chat option but I have tried different windows and different browsers and the window no longer pops up - is this no longer an option? Thanks
I have my account number with me.. but I didn’t remember with which username I have created the EE account.. anyone can help to register into EE app so that I can pay my payment if I miss to pay on time
Is anyone aware of why email addresses verification links are not sent out by the system when registering for a MyEE Business account.
Trying to upgrade online, and getting nowhere. Nothing happens, I want to just pick and phone and get it done. not the first time I have had, issues with the ee websote!
