Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Can anyone advise how I update my ee account with my new phone? It still shows my old one. Thanks
My credit card date is 04/31, that means the valid year is 2031, but there is not 2031. How should I do now? Please help me!
Where has the live chat option gone? I want to speak to someone with regards to an upgrade but don’t want to do it over the telephone
Why is it each time I try make a call or go online it will not allow me are your services down right now because I am having to use Wi-Fi right now and I am still In my account allowance time frame ? What’s going on
I’m You guy so **bleep**ing useless when I need to use but you guy not service
Hi, I wish I was here feeling fulfilled and refreshed. I am not.I've been with EE for almost 12years. Service has always been great and my mobile deals are good too. But, It's 2022. I really need someone to tell me that there is actually a probl...
Always says their maintenance and their fixing the app can never get on it
Hi, where has live chat gone? I’m not a fan of talking to someone on the phone, and I much prefer live chat. Is it down? The box says that the button to start a conversation will appear in a moment, nothing appears. thabks
Hi allCan anyone tell me why when I login to this app it tells me I have a Huawei p30 when I don't anymore, I now have a oppo but it doesn't mention this anywhere on this app, Also will it matter. Thanks
My broadband was attached to my EE login but now its been removed with out my permission and i dont know what my EEbroadband account number is. 1. why was it it removed2. what is my account number 3. no i will not call a number and be charged for it ...
