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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
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  • 0 replies
  • 12 Helpful

Why can’t I view my EE app for almost 2 months

Is anyone else having issues with accessing their EE app for a long period of time now? Honestly for almost 2 months it keeps saying the website and app is being updated and nothing is changing? I’m struggling to send texts to people today is anyone ...

Resolved! Why is the app down for so long

What is wrong with EE? I've not been able to see my account for over a week. My children have data gifted to keep in contact when out, they can't use their phones. I was abroad and couldn't use my phone, log in or amend spend cap on my account last M...

Upgrade anytime doesn't work

I try to check and maybe update my phone on the app. I have an upgrade anytime plan so wanted to look if anything looks better but no matter what phone I choose for update I get a message saying there are no available offeres for that phone. Anyone e...

Bills

Log into my account  want to see how much  my account is  all it shows is data upgrades No account info at all  useless. 

App not working for last month

Please tell me when the app will be working again. I gift data between our accounts and having a nightmare. I also want to upgrades an change stuff I keep logging on on Google an its a pain dont work more than it works and can't download my bills

Unbilled itemised usage

The EE website is terrible. I pay for itemised billing. Every month for a maximum of a week I can view all unbilled itemised usage be it text message or phone calls even if they aren’t chargeable. After the week all I get is one error message saying ...

kazzy79 by • Investigator
  • 814 Views
  • 2 replies
  • 2 Helpful
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