Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello my sim card not working because I didn’t pay my bills.how to active my sim best Regards Adel
I am due an upgrade but whatever I click on the website to start the upgrade, the page cannot be found - refers me to home, shop etc. Cannot get into the upgrade section to view offers. I have been trying for over a week and at first thought Black ...
Hiya, I'm trying to buy a 10gb data tariff for my daughters smart watch using her phone which is an additional line on my account.Using the Samsung Wearable app on her phone, signing in to my account through to add 4G capabilities, navigating t...
Deactivated account on limited time frame. This is absurd. Anyone could support?
I've had my account for over 20years, now it's telling me I'm not the account holder. Crap system
I'm having trouble with the EE app and am unable to use the GIFT sharing option on there.I've always used it previously as I share my data from my SIM only plan with the rest of my family.Has anyone else had any problems,? I have called EE several ti...
My wife wants to use her EE online account but I cannot log out of mine, keep getting directed to a page that asks for a phone number. Yet again big corporation that has useless customer services, broken Britain why does nothing work?
It was fast now it’s slow why has it slowed down
