Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Has anyone had problems with trying to upgrade cause I have tried to do it and everytime I log in and and click upgrade it takes me to the to start and says that I can’t log in. Any advice on how to do it Thanks
I've been trying to upgrade one of my phones with EE as the contract ended in October for a number of days, however, no matter how I try to upgrade I get the error 'SORRY! WE COULDN'T FIND THAT PAGE', that's either through the website or the EE app.T...
I log in. I go to upgrades, it tells me the system can't log me in. Erm, c'mon, I'm already in!
how do I change my email address as I have since changed company
I am having trouble accessing my account each time I try to login it says my details are wrong and when I request forgotten details I don’t receive an email (I’ve checked my junk folder) I am needing to revalidate my details
I have just received a text message from a family member regard an EE link?Is this spam ?
Hi,i’m experiencing problems gifting data to my other device as there seems to be no option where i can gift data on the new app.Does anyone know how to fix this, or where i can gift data to my other device?Thanks.
Hello, The mobile banking app and computer will not allow me to change my settings. It says "These settings are managed by the bill payer. You'll need to ask them to make any changes". i am currently the bill payer, how do I get this unlocked?
Hello,I can’t seem to find an option to chat online to a EE representative? Help
Im trying to print my 2 last bills. I cannot find them on the new website layout. Thanks
