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Spend cap

Rebekahdon22
Visitor

‎05-09-2023 10:49 AM

Hi there. Can I please lift my spending cap?

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎05-09-2023 12:18 PM

Hi @Rebekahdon22 

Have you tried changing this in tie EE app.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Aduncan1991
Visitor

‎07-09-2023 10:46 PM

It doesn’t work in the app. Error after error. Whatever updates they’ve done have broken it. 

0 Helpful
Katie_B
EE Community Support Team
In response to Aduncan1991

‎08-09-2023 07:42 AM

Hello @Aduncan1991. 

I am sorry to hear this.

Are you able to lift your spend cap when logging in to your My EE Online?

What error are you seeing?

Do you know what version of the app you have?

Katie