My biĺl

George1960hay
Investigator
Investigator

How can you pay your bill when you can't even get on the app total disgrace 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @George1960hay 

Thanks for coming here. 

What happens when you log into the app? Can you access your My EE account online. 

Please see our How do I pay my phone bill? Help page for details on paying the bill. 

Leanne. 

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7 REPLIES 7
Leanne_T
EE Community Support Team

Hi @George1960hay 

Thanks for coming here. 

What happens when you log into the app? Can you access your My EE account online. 

Please see our How do I pay my phone bill? Help page for details on paying the bill. 

Leanne. 

1938
Explorer

I want to check it

Chris_B
EE Community Star
EE Community Star

@1938   if you’re trying to check your bill via the My EE app and you can’t access it. Try clearing your device cache and uninstalling and reinstalling the app. You can always access your account online.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

How do I view my account 

Leanne_T
EE Community Support Team

Hi @8675sammi 

You can view your account in your My EE online or the My EE app, can you access My EE? 

Leanne.

It doesn't let me and I want to know how much my bill is

Katie_B
EE Community Support Team

Hello @Natalia88

Are you able to log in to your My EE successfully but are unable to view your bills?

Katie