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This app!!!!🤔

TrishyWoo
Visitor

‎06-09-2023 05:33 AM

So..... is it just ME?.

But every time I wanna log into this app its  shut down on maintenance!?!?! And this "maintenance" lasts for days even weeks at some points... I have 3 devices under 1 contract so when I want to transfer data over to my other connected devices, I can never log in cos it's always down on "maintenance" and then I end up with a phone with no data or a phone with 2 much data but cos I can't transfer in-between I end up getting charged extra charges. All cos EE app is always down!!! But EE  is quick enough to charge me for a late payment or extra charge cos 1 of the phones gone over it's data limit. 🤔😤🤨🙄 And before it's suggested that it's just me phone.. it happens on all 3 phones, so it is the app

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎06-09-2023 07:22 AM

@TrishyWoo : It's only on maintenance overnight, at most.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Chris_B
Grand Master
Grand Master
In response to XRaySpeX

‎06-09-2023 07:29 AM

@TrishyWoo  Is it working for you now ?  The app for me is working.   if you can’t access your account via the app, then you should always try accessing your account online via the web browser on the device.  

0 Helpful